FAQs

When you sign up for PortalView, our mapping experts will work with you to map the locations of your main irrigation components (water meters and irrigation controllers). Our mapping experts will also work with you to map all of your community’s common areas, which typically includes all the turf areas, all the non-turf areas and any natural areas you may have. There is an initial set up fee to complete this basic mapping. The cost depends on various factors like size of your community and whether or not all or some of your assets have already been mapped. The basic mapping is of your community’s irrigation (water meters and controllers) and common areas. More detailed mapping requires extra services.

Mapping a community can take anywhere from 4-8 weeks depending on the size and whether or not all or some of your assets have already been mapped.

Visit the PortalView Help Center (in the software) and click the “Request Mapping Services” link. This will generate a support email which will be routed to the PortalView mapping team. A representative will contact you to discuss next steps. You can always reach out and a PortalView representative will help you set up a service to map the new area.

Yes, you sure can. At the top of the navigation bar on the left,  you have a dropdown menu that lets you switch between them easily at any time.

We offer a variety of packages at various price points that cater to your needs. If you don’t need something, no need to buy it!

So long as you subscribe to our service, it’s all yours! We keep it organized and easy to access for you. Imagine PortalView as a cloud storage for your community’s data.

Yes! We save it for you so your transitions are easy and there are no headaches about data preservation.

PortalView is a monthly subscription service.

It does. At this moment we do not have an app; however, PortalView works great from your mobile devices web browser!

Reach out to our sales team and we’ll generate a license and price for you.